At ON TRACK HOME APPLIANCE SERVICE, we strive to provide high-quality repair and maintenance services for your appliances. If you are not satisfied with our services, we offer the following refund policy:

1. Refund Eligibility:
You may be eligible for a refund under the following circumstances:

• The service provided did not meet the standards outlined in our terms and conditions.
• The repair or installation performed by our technicians was unsuccessful or incomplete.
• The service was cancelled in accordance with our cancellation policy.

2. Refund Process:
To request a refund, please contact our customer service team within 2 days of the service date. You may be asked to provide details about the service and the reason for requesting a refund.

Once your request is received and reviewed, we will determine if you are eligible for a refund. If approved, the refund will be issued to the original method of payment within 2 days.

3. Refund Exceptions: Please note that certain situations may not be eligible for a refund, including but not limited to:

• Damage to the appliance or property caused by misuse or negligence.
• Services provided beyond the scope of the original service request.
• Refunds requested after the specified refund period has expired.

4. Contact Us: If you have any questions or concerns about our refund policy, please contact us at Toll Free: 08105676983.