1. General Terms & Conditions:
Definitions:

• You - The customer registering a new booking/case with the Company.
• Company - Home Appliance Repair.
• Booking/Complaints - Requests for technician services via the Company's website.
• Agreed Time - The scheduled date and time for services.
• Professionals/Service Provider - Registered technicians or repair professionals.

2. Services:
a) The Company provides technology-based ON TRACK HOME APPLIANCE SERVICE in Bangalore. Services are rendered by third-party technicians/service providers.
b) The Company forwards customer requests to service providers, who are assigned based on availability. Communication details are shared between both parties for coordination.
c) Once a service provider accepts a booking, customer information (name, contact number, etc.) is shared with them.
d) The Company endeavors to connect customers with service providers but is not liable for their availability.
e) The Company does not own or employ service providers. The agreement for services exists between the customer and the service provider, not the Company.
f) The Company is not responsible if the service provider fails to arrive or refuses service. Customers are not obligated to pay if no service is rendered.
g) Customers must provide accurate information while booking. The Company reserves the right to verify details.
h) Customers must treat service providers respectfully and avoid unlawful behavior.
i) Customers should verify the credibility of service providers before handing over products. The Company is not liable for theft, damage, or defective service.
j) Customers should confirm service details, including time and costs, before service initiation.
k) The Company is not responsible for service quality, behavior, or efficiency of service providers.

3. Charges and Payment:
Payment must be made directly to the service provider via cash, cheque, online payment, or any other approved method.
Minimum service charges and repair costs apply. These are listed on the Company website and are subject to updates.
Payments are non-refundable.
Acknowledgment receipts are provided via registered email upon service completion.

4. Indemnification:
By agreeing to these Terms, customers agree to indemnify the Company against any claims, losses, or legal proceedings resulting from:
< Violation of terms or laws.
Harm caused to third parties, including service providers.
Misuse of the Company's website or services.

5. Liability:
Website content is for general information only. The Company does not guarantee accuracy or freedom from errors, viruses, or defects.
The Company is not liable for issues arising from electronic communication.
The Company is not responsible for service quality, behavior, or negligence of service providers. Complaints should be directed to the service provider.

6. Intellectual Property Rights:
The Company owns all rights to the website and its content (design, layout, text, images, etc.).
Unauthorized use of website content, logos, or trademarks is prohibited.

7. Modification of Terms & Services:
The Company reserves the right to modify these Terms & Conditions, change service availability, or impose limits without notice.

8. Notice:
Notices are communicated via website updates, email, or postal mail.

9. Privacy & Cookies:
The Company collects and processes customer data per its Privacy Policy.